Buy with confidence as we answer all your questions.

If you want to be an expert at preventing and getting rid of a sore throat or cough here are some of our most frequently asked questions.

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Refund & Returns Policy:

MONEY BACK GUARANTEE

Money Back Guarantee
  1. The UPCARE Group will allow a refund where you have changed your mind, provided that the product is:
      • Returned within 14 days of receiving order;
      • Is new, is not opened or used and has all original packaging and tags intact.
      • In a resalable condition and not damaged in any way.
      1. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
      2. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us you will not be eligible for a refund.
      3. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

      What are the active ingredients in UPplus KBD Spray?

      1. Reynoutria Japonica extract is also known as Japanese knotweed. This plant extract is rich in various compounds, including resveratrol, which is known for its antioxidant and anti-inflammatory properties. Antioxidants help protect cells from damage caused by harmful molecules called free radicals. By reducing oxidative stressand inflammation in the respiratory tract and throat tissues, Reynoutria japonica extract helps prevent and relieve a sore throat or cough.

      2. Eriobotrya japonica extract is derived from the loquat tree, and it contains vitamins, minerals, and bioactive compounds. Eriobotrya japonica extract is known for its potential anti-inflammatory and
      soothing properties. It helps in reducing irritation and inflammation in the lungs and throat, which are common causes of a sore throat or cough.

      3. Propolis is a natural resinous substance produced by
      honeybees. It has been used for centuries for its potential health benefits.
      Propolis is known for its antimicrobial, antiviral, and anti-inflammatory
      properties. These properties could help prevent infections and reduce
      inflammation in the respiratory tract and throat, thereby contributing to sore
      throat and cough prevention and relief.

      Can I use UPplus KBD Spray daily to prevent getting a sore throat or cough?

      Yes you can use UPplus KBD throughout the day as a sore throat and cough preventative and especially in busy populated environments where you might be exposed to a virus, bacteria or air pollution.

      Is UPplus KBD Spray safe for all the family to use?

      UPplus KBD SPray is not to be given to children under 2 years old without advice from your doctor. Yes it is totally safe for the rest of the family to use and has no known interactions with any other medications.

      How many times do I need to use UPplus KBD Spray if I have a sore throat or cough?

      You need to spray UPplus KBD Spray to the back of your throat 3 times. You can do this up to 8 times per day depending on how much relief you need.